Doge's Palace Guided Tour

If I could give this zero stars I would. The tour guide failed to show or respond to our messages. Still had no explanation....nor any refund

My husband and I don't like guided tours that much due to the fact that we feel we have to stick with the group and go at their pace. However, that was NOT the case with this tour. Rosana was our tour guide and she did an amazing job describing everything around us and its history. We had to wear little hearing aids that allowed us to wonder for a min and take pictures while the group went on and still be able to hear here. We had a wonderful experience.

Met the tour guide as planned in St Marks square at the pre-arranged point. Few different languages on the day, but all appeared highly organised and we knew we had an English speaking guide with 23 in our group. Really pleasant guide, speaking fluent English. Made the tour very interesting, pointed out all the relevant information on the way and made it all sound very interesting. The time flew by fast and before we knew it was over. Best to get a tour guide as they do point out all the relevant facts to you.

Guide was extremely informative and friendly. She was approachable and very informative about the history of the palace. Thoroughly recommend this tour.

We were never able to go on this tour because it was impossible to find our tour guide/group as described in the instructions. I even speak a little bit of Italian and asked several of the security guards and other tour guides and they had never heard of Viator and had no clue where our meeting point was as described.

The tour guide was knowledgeable and provided a lot of information. We saw the highlights of the Doge’s Palace and didn’t have to wait in line!

The building was gorgeous and history good to hear and very interesting. Guide was okay just, funny but sometimes got a bit tiresome! Don’t let that put you off though as overall an attraction definitely worth going to and v efficient company to go with.

We have done 15-20 different tours through Viator, and they all tend to work out with the meeting points despite how busy the areas are. This time, they said either the clock or the bell tower in St Marks Square. There are 2 bell towers both of which have clocks. We watied by the taller of the two, closer to the Doges palace. When we were about 5 minutes from departure my friend waited there while I went to the other tower. Someone was supposed to be wearing white shirt, blue pants, and if cold a blue jacket..with a sign clearly marked Turide..or Tour. I saw neither. After the third trip over there, I noticed a group of people, but when I approached, the tour guide didnt look at me and it seemed like she wasnt speaking english. I still hovered, and finally stepped into the circled group and asked if they were with viator. She said no, Turide. I asked her where her sign was, or the white shirt or blue jacket..she said I was too late, the people with the tickets and microphones had just left. Someone in the group was nice enough to tell me that if I caught up with the lady in orange and the 2 gentlemen they would have the tickets and microphones..I ran after that group and finally caught up with them. THey acted like they were put out that I was insistent on getting my headsets and tickets. .I was with someone else, and there was another person with us, whom I did not know. They would only give me the headset and ticket for the 2 that I had the ticket for. I ran back to the tower we were waiting at. The whole point here, is that we are visitors here...if there are 2 clock/bell towers in one square, THEY should be looking for us at both, when 3 people from different groups dont show up. The lady said to me..I should have know the tower..it was the BELL tower, I was at the CLOCK tower, or vice versa...it doesnt matter to me...they both had a clock and both had a bell! Please clarify on your site in the future..even a picture would help! The tour itself was fine...i would give that a 3 out of 5, but the beginning was horrible and no apology from them and they had 3-4 people working it

We went on a guided tour to Doge's Palace. The guide told us a lot about Croatia's history and relationships to Yugoslavia, Italy and the rest Europe. Very important to visit such a beautiful and historical country.

Fascinating visit and well worth doing. Our guide was polite and extremely interesting and the building was a marvel