Livorno Shore Excursion: Livorno City Hop-on Hop-off Tour

I can understand why it was cancelled as the open buses could not run in the rain, but a refund should have been processed automatically.

We started the tour at 10AM. Right away we were informed that out of the 10 scheduled stops number 6 and 7 two museums were not available, we say ok, The driver drove extremely fast, Never stopped until he got to stop Number 5, Santuario di Montenero there he proceeded to tell us he would be back in one hour. He did pick us up in an hour , drove like a bat out of hell , never stopping again and dropped all of us of at the starting point , many of the people in the bus like us wanted to stop at No. 9 which was the Mercato Centrale. We were extremely dissapointed. I wanted to let you know because my daughter and I have used your services in several countries like Ireland and Scotland and here in the US and the kind of service and professionalism that we had experience with your services have always been outstanding. Seemed to us that this was a one man show with only one bus