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Alhambra: Nasrid Palaces & Generalife Ticket with Audioguide

Granada, Spain
Alhambra: Nasrid Palaces & Generalife Ticket with Audioguide

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icon3 to 6 hours  (Approx.)
iconOffered in: English and 11 more


Explore Nasrid Palaces, the Alhambra, and Generalife Gardens at your own pace on this audio-guided tour. Learn about Moorish history and the Nasrid Kingdom, the last Muslim dynasty on the Iberian Peninsula. Visit the Alhambra fortress, tour the royal palaces, and stroll the lush grounds of Generalife Gardens, a place of leisure for Granda’s rulers.
  • Audio guide available in 12 languages
  • Skip-the-line access at all locations
  • Entrance to Nasrid Palaces and Alhambra included
  • Admission to Generalife Gardens included
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Audio guide in 12 languages (Español | deutsch | العربية | 中文 | 한국어 | français | nederlands | english | italiano | 日本の | português | p
Tour guide

Departure Point

C. Real de la Alhambra, s/n, 18009 Granada, Spain

- The tickets can will be sent by email 24/48h before the visit. -If you prefer the tickets by Whatsapp, writte us to:

Return Details

P.º de la Sabica, 1, 18009 Granada, Spain

The tour starts at the main entrance of the Alhambra

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • As per Alhambra policy and in order to preserve the monument, time slots may be changed prior to your ticket date.
  • Please send through the correct required information (Name, Surname, Date of Birthday, Natiolality, Passport or ID number), or your entrance to the Alhambra will not be guaranteed, and you will not be entitled to a refund.
  • Please bring your passport on the day of your tour.
  • You can collect the tickets and audioguide voucher at the office My top tour, located in Plaza Bib-rambla s/n Kiosko My top tour (very close to the Cathedral). Check our schedule.
  • If you need the tickets by email, please contact us at: or by whatsapp to phone number: +34 644 74 67 35
  • Please note that no late arrivals are permitted on this tour, and you will not be entitled to a refund.
  • Near public transportation
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY My Top Tour
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.

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    Traveler Tips

    • "It is best to go early when there are less people to enjoy the serenity of the gardens." See review
    • "You pay an upcharge, but if you waited last minute like I did then you can’t complainf." See review
    • "I had to change my time slot for the Nasrid Palace visit due to a changed train schedule and the tour operator went out of the way to assist in the changes." See review


    59 Reviews

    Reviews by Viator travelers

    Showing 1-10 of 59 reviews
    Not as expected
    , Jan 2022
    Booked a ticket with Toptours for a timeslot at 15.30, but the actual ticket I received only gave me the entrance at 17.00. Apparently this could not be changed by Toptours. So I had to adjust my evening programme. By the time I got into the palace the battery of my audioguide ran out, so I was not even able to use it. Audio guide also not as inspiring as I had hoped for. Quite factual, no story telling. I would recommend to do the Alhambra by yourself or with a tourguide.
    Alhambra is fantastic. Communication with the tour operator not so fantastic
    , Dec 2021
    The Alhambra was wonderful The issue was that I have a question and tried to get an answer 1. emailed the tour operator and received the answer one day after the tour 2. I went early morning to where was announced as the local office, after checking address and opening time, and there were closed (while in the internet marked as open) . The only notice was "we are closed" and the web address 3. In the web I found a phone number that I have to call as a "international call from my phone" (awaiting the bill now) and i had to call x 3. Just at the end after the "if you want this mark 1 ...." etc they say you can use whatsup using a different number that took me another call to make the note of the number .... Everything just to get a "no" as answer Probably a legitime 'no" but it should be easier to contact somebody . If there are not going to be in the office ....dont even mention the office ... if there are not going to be open......dont state "open from 9 AM... If the best way is use whatsup messages ...just say that at the beginning ....
    Terrible your company, go with someone else
    , Nov 2021
    Alhambra itself was amazing. My Top Tour was useless. We had an issue with the tickets and My Top Tour never answered their phone (regular phone or WhatsApp) despite multiple calls. They did reply over an hour after texting them (this was around 11AM so during regular hours) but never asked what they could do to help. And no follow up or apologies for the delay and lack of response. Thankfully I was able to sort it out. Will not be using anything with them again.
    , Oct 2021
    The joining instructions said to go to a road in Alhambra where we can collect our tickets and audio guide. The was no-one in the road and we walked almost the length of Alhambra looking for someone. You local operator said she would send the tickets on WhatsApp. Victor literature said write to request WhatsApp as an option to going to the joining location. I have an old iPhone which is why I did not request WhatsApp. Before going to Alhambra I phoned your local agent Mytoptour who said the tickets would be sent by WhatsApp. After a couple of hours I called and she said she had forgotten to send them but would send immediately. Nothing arrived, she kept saying she had sent them but nothing arrived. At Alhambra I called again and she said she would send them again. I borrowed a WiFi connection from Alhambra and the tickets arrived. By the time we had done all this and walked to the Nasrid Palace there was only time for 40 minutes in the palace followed by a forced walk to the other end of Alhambra to get the audio back before we were charged for the audio. We saw none of the other palaces, gardens etc. as there was no longer time. Mytoptour did little to help and I suggest you find a better partner. The highlight of our Granada visit was destroyed. Tour ref BR-836420786. We have booked the Small Group Food Tour in Granada ref 836332246 for Saturday and hope your local operator is better organised. Greg Carlow
    Amazing Visit
    , Aug 2021
    It was fabulous Do not hésitate to visit this place really amazing The Nasrides Palace was on the top !
    Spectacular Alhambra
    , Mar 2020
    I am glad we chose the audio guide option. This gives you the opportunity to go at your own pace, to skip things or repeat things if you want to listen again. It's a fantastic site with amazing things to see and views to die for. Ticketing arrangements unnecessarily complicated. On booking you should send the e tickets straight away. Also provide information on getting to the site. We walked up the long hill only to find we could have got a bus or taxi to the entrance.
    So-so audio
    , Feb 2020
    Audio guide was dull and uninteresting. Almost no information about the rich history and the Alhambra and Granada.
    Alhambra - great!
    , Nov 2019
    Magnificent setting and great to walk around for a whole day. Receiving the tickets through email and accessing the site was easy and generally without stress. Helped to use this site as all tickets on the Alhambra website were sold out well in advance. It is best to go early when there are less people to enjoy the serenity of the gardens.
    Alhambra is worth the visit
    , Oct 2019
    We visit the Alhambra but where not that good prepared because we forgot to buy a ticket in avance. So we used the internet for options. Viator gave us the guarantee that we could visit the site. The site is worth the visit but it depends on how much you would like to pay... we payed 130 euro for 2p with audio guide... normally it’s just around 30 euro. So it really is a scam ... Viator is really a set up... but if you want to go you will be having tickets for the Alhambra!
    Disappointed in service
    Michael B
    , Oct 2019
    Purchased the audio self guided tour but was allocated a 9am access to the Nasrid Palace. Since I was not arriving in Granada until late morning I requested a later time or a refund, neither were entertained which was disappointing.

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