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The Duomo Complex and Its Hidden Terraces

star-4.5190 Reviews
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Firenze, Italy
The Duomo Complex and Its Hidden Terraces
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The Duomo Complex and Its Hidden Terraces
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From $95.52

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 hours  (approx.)
Mobile ticket
iconOffered in: English

Overview

Unlock the secrets of Florence’s famous Duomo—an architectural marvel designed in the 15th century and the icon of the Renaissance city. Learn about the history of Brunelleschi’s red-roofed dome as you climb to its very top, stopping along the way to explore hidden terraces and chambers not open to the general public. Be rewarded by panoramic views of Florence. Skip-the-line admission includes a guided tour of the cathedral and crypt.
  • Guided tour of Florence's iconic Duomo
  • Learn the fascinating history behind Brunelleschi's architectural marvel
  • Climb to the very top of the dome to take in stunning panoramic views of the city below
  • Gain access to secret terraces and rooms not open to the general public
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From $95.52

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Professional guide
Skip the line access to Florence Cathedral
Guided tour of the Cathedral and exceptional opening of Duomo North terrace
Skip the line and reserved access to Brunelleschi's Dome
Exclusive access to the central nave
72 hour full-access to Duomo Complex: Giotto’s Bell Tower, the Baptistery and Opera del Duomo Museum
Hotel pickup and drop-off
Via Camillo Cavour, 12 , Via Camillo Cavour, 12, 50122 Firenze FI, Italy
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CIAOFLORENCE SALES OFFICE - Ciao Florence Sales Office - Via Cavour, 36 RED

2:15 PM
Piazza di San Giovanni , Piazza di San Giovanni, Firenze FI, Italy
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The tour will end on top of Cathedral secret terraces, in Piazza San Giovanni, Florence (Duomo Square)

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Good walking shoes are recommended
  • A dress code is required to enter places of worship and selected museums. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements
  • Stroller accessible
  • Near public transportation
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • Please note the number of steps to reach the top of each monument: Terraces: 153 - Terraces + Brunelleschi's Dome: 153 + 310 from the Terraces
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY Ciao Florence Tours & Travels Srl
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during The Duomo Complex and Its Hidden Terraces?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by The Duomo Complex and Its Hidden Terraces.
Q:
What is the policy on sanitization during The Duomo Complex and Its Hidden Terraces?
A:The policy on sanitization is:

  • Gear/equipment sanitized between use
See all safety measures taken by The Duomo Complex and Its Hidden Terraces.
Q:
What measures are being taken to ensure staff health & safety during The Duomo Complex and Its Hidden Terraces?
A:The policy on staff health & safety is:

  • Regular temperature checks for staff
See all safety measures taken by The Duomo Complex and Its Hidden Terraces.

Traveler Photos

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Traveler Tips

  • "Note that if you are claustrophobic or terrified of heights, this might not be for you." See review
  • "Good day to do this is on Monday when most major musrr Er UK’s are closed" See review

Reviews

4.5
star-4.5
190 Reviews
5 stars
143
4 stars
28
3 stars
6
2 stars
6
1 star
7

Reviews by Viator travelers

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Showing 1-10 of 190 reviews
star-4
Great, especially for Mum who could only manage the steps to the terrace
Hayden_M
, Jun 2022
This was great! Mum & I did this because we were not sure if my 75-year-old Mum could manage all of the steps. She got up to the terraces and enjoyed the amazing views without having to go all the way to the top. Our guide was great & friendly, and waited for us when Mum needed to go a little slower. She also kindly escorted my Mum back down, whilst I continued up to the top of the dome. Having done that, I am glad my Mum did not continue up as it was tough and narrow stairs. Definitely worth it!
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star-5
The Duomo is the highlight of Florence
Bruce_O
, Jun 2022
This tour was just what we were looking for - a relatively brief introduction to the Duomo, relevant facts and history, and a chance to explore its interior and walk its terraces ... we also had the option to walk to the top of the dome. Otherwise known as the Cathedral of Santa Maria del Fiore, it and Giotto's bell tower were the most impressive and appreciated memories of our visit to Florence.
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star-5
Magnificent Cathedral! Wonderful Tour!
pagal1778
, Jun 2022
An amazing tour made that much better with a guide that was enthusiastic and extremely knowledgeable. The small group allowed for a very personal, friendly experience. And while my friend and I (ages 71 and 72) chose not to climb to the top of the dome, we did climb the almost 150 steps to marvel at the incredible views from the terraces. Our guide went above and beyond with concern and patience for all in the group. Couldn’t ask for a better day! Would definitely recommend.
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star-5
Expensive for a free entry, but worth every cent
T_P
, Jun 2022
Top of the Duomo was amazing. The climb wasn't that bad and seeing between the two domes was fascinating from and engineering perspective. Worth every penny.
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star-5
The Duomo is a Must Do
Christy_G
, Jun 2022
Our guide, Deborah, was very nice and knowledgeable. The Duomo, the hidden terraces, and the view from the cupola are all amazing. Visiting the Duomo, the cupola, and the museum are all must do’s when in Florence. One of our favorite experiences for sure!
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star-1
Worst tour ever
Marion_L
, Jun 2022
Worst tour ever. So disappointed. We have been in Venice and Florence for a week and enjoyed a tour every day. On this tour, our guide, Daniella, shared little history or information. The tour was to be 2 hours but she left us to climb the dome after 1 hour with no information on how to meet up with those not climbing. I don’t know if she wasn’t interested or doesn’t know how to give a good tour! I learned more about this Cathedral from the walking tour about the Medicis with the Nomad group and from a tour about Michelangelo from FlorencePass. Was so looking forward to this and completely devastated. It was expensive too!
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star-5
Comprehensive and fun
Stephen_F
, May 2022
The guide was energetic, excited, knowledgeable, eager to answer questions, and gave you the perfect balance of guided tour with some free exploration. There is steep stair climbing to get up to the terraces so those with difficulties should avoid.
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star-4
Worth the time and money
Paul_L
, May 2022
Being able to stop on the terrace and get that view of the dome and the city was worth the price. Our guide was knowledgeable and very nice. The walk up the dome is a bit arduous but absolutely worth it. You can get the same tour without the guide and terrace visit for a lot cheaper, but you will wait in lines. The Pieta in the museum is stunning!
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star-5
Such great panoramas!!
Tessa_D
, May 2022
The view from the top was great. Definitely don’t go up to the top of the dome if you are afraid of heights. Beautiful experience!
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star-5
Wonderful Dome Tour!
Andrew_C
, May 2022
My husband and I loved this tour! Our guide was able to provide a lot of history about the Dome and cathedral, and he kept the information interesting and humorous. It was great to bypass the line and enter directly inside the cathedral without waiting. The climb to the top of the dome was our favorite part—The view is breathtaking and worth all the steps!
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star-3
Duomo Tour
HEATHER_W
, Apr 2022
I enjoyed the Duomo tour; however, the tour guide left the tickets at the meeting spot so the tour felt a bit rushed and she was on her phone trying to coordinate the tickets several times throughout the tour.
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star-2
Very disappointing and overpriced
gordon_H
, Apr 2022
Best part of this was skipping the line and access to the cupola. The guide, danielle, was awful. She clearly did not want to be there. She lacked basic information and provided nothing new or of interest. Absolutely nothing significant or detailed about brunelleschi’s architectural method or genius. I suspect that she is office staff replacing a scheduled guide. This was an expensive tour ticket and we expected much more.
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1 traveler found this review helpful
star-5
Honeymoon Tour of the Duomo
Dan_C
, Apr 2022
We had a fantastic time on this tour - especially walking the balcony behind the locked gate. The Duomo itself is an incredible creation, and seeing it up close was very exciting.
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star-4
Florence /Duomo
Artras_G
, Nov 2020
Visited in late August. Love Florence and love Duomo, not the first time visiting, although covid restricted access to few places from the complex but still was amazing experience and customer care was extremely helpful solving all the issues regarding it. 5 star customer service
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1 traveler found this review helpful
star-5
Must-do in Florence!
Matt_M
, Jan 2020
Highly recommend! Our tour guide was absolutely awesome - she was extremely knowledgeable and helped to explain everything we didn’t understand. She was able to answer all of our questions and taught us a lot about Florence’s history - not just the Duomo. She took us to amazing sights in the complex that we would’ve missed otherwise. Was a major highlight of our entire Europe holiday!
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star-5
Excellent
Mark T
, Nov 2019
We really enjoyed the this tour and our guide was extremely knowledgeable. Would certainly recommennd it.
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1 traveler found this review helpful
star-5
Spectacular building & guide
FarAway44433112103
, Oct 2019
The Duomo should not be missed on your tour of Florence and our tour guide was incredible. Her detailed explanation and stories gave the historic church life beyond its walls
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star-4
Making it to the top
Laurie_L
, Oct 2019
Lovely skip the line tour. Having a knowledgeable guide increases the experience. Quite a challenge to make it to top. Hugged and puffed a bit but successful. Well worth the stunning result. Good day to do this is on Monday when most major musrr Er UK’s are closed
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star-5
The view and history makes it worth it.
Danielle_B
, Oct 2019
Maria was our tour guide on this trip. She was very informative and very entertaining. We got access to exclusive areas and saw views that other couldn't. Highly recommend this tour for those that want to really experience the Duomo and learn all its secrets.
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star-2
Duomo Disappointment
Go61492053208
, Oct 2019
Our guide had difficulty with English and seemed irritated when anyone asked a question. I might have overlooked this when I signed up but the museum was closed on the day of our tour. A voucher to come back the following day did not help as we had other tours scheduled. I would say It is magnificent from the outside and underwhelming inside.
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icon Response from Host , Oct 2019
Dear client We are very sorry to read that you haven't enjoyed the tour, we have never received this kind of complaint, our staff is always very happy to answer the customers' questions. It is a pity that you got this feeling, we are sorry for it. In regards to the inside of the Duomo: it is about a centuries-old richness of history and works of art, plus a view unique that you can enjoy, thanks to our tour only, from the terrace above it. The Duomo complex is really worth a visit, we hope that you will get a chance to come back one day and change your mind :) Kind Regards Ciaoflorence Staff
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