Basque Coast Tour: Vizcaya Bridge, Gaztelugatxe, Bermeo and Gernika

WARNING: DO NOT TAKE THIS TOUR IF YOU WANT TO SEE SAN JUAN de Gaztelugatxe . Because you simply won't. You will be taken to a far away viewpoint the farthest of the two and you can see half of it from faraway. I booked this tour to see San Juan de Gaztelugatxe from Bilbao. I made a search using viator search tool and I chose the only tour that said had san juan de gaztelugatxe as one of the stops for Saturday. The tour page had even a nice picture of San Juan another picture of San. Juan would feature predominantly in the confirmation voucher both COMPLETELY MISLEADING!!! to illustrate the point that the tour would stop there. The description on viator page said:... Eventually arriving at your second stop, San Juan de Gaztelugatxe.. and continued to praise its beauty. WHICH YOU WON'T SEE!! Then I took the tour the morning I booked it for and when it came to San Juan de Gaztelugatxe, they took us to a viewpoint the further away one, as I discovered on my own there was another one reachable by cars and a lot closer. They lied to my face saying it was the only one reachable by car, but a taxi came later to pick me up from a closer location and a better Mirador -viewpoint. I hate when people lied to you because they think you won't find out. I went on my own and found out their claims were false where you could hardly see the site too far and covered by trees, I have attached a picture of what we saw from there. Tell me you can call that viewing a site: what a joke! and that, according to them, was that. Our second stop at the site was not at the site, we spent 4 minute, were given a very short explanation of 2 minutes the other 2 minutes were used by me complaining that was not acceptable and they wanted to move on. I felt so cheated. So cheated. We did not see the site, we had a glimpse of it!!!! And this was simply taking the piss out of consumers!!! Really, look at the picture I have enclosed which does not resemble the ones on viator at all and honestly tell me that counts as seeing the site. Obviously not. My only reason to take the tour was to see our second stop. But I WANTED to SEE it!!! Anyway, the information provided to me were clearly incorrect and false! I didn't receive what I was promised. I would have never paid for this tour had I known I would be so cheated and not taken when stated in the description!!! I certainly want a refund!!!! This was a joke! Also tip: you can reach the other destinations by bus and it will cost you about 4 euro. And you will also spare yourselves the Basque propaganda. Obviously this way of doing things simply translates into trying to get money out of people providing the wrong information!!! Anyway, just don't choose this if you want to see San Juan de Gaztelugatxe. You would be wasting your money and time.

Ok tour to get lay of the land but not very detailed. some of the major sites you just drive by and see like Butron castle - seen from distance and thought we would get up close. Main site of the hermitage also just see from distance. Bus seats were way too small and not comfortable. ..

Good tour, experienced guide with overall good service. We focused the day on the Basque culture, which we appreciated a lot. But one thing let us disappointed: due to lack of time we skipped the Butron Castle, which was shown us through the guide's i-phone. We didn't understand this actually, because in fact we thought the time for a quick visit was enough. We think that to give a high service the tour leader should make as much as possible to guarantee all the tour steps. Anyway, recommended if you don't want to drive by yourself

We had a wonderful time on our tour. Our guide Stefan was knowledgeable, informative and entertaining, he was great! The scenic drive was pleasant. We really enjoyed Casa de Juntas in Gernikara Guernica and having pintxos with our guide. I only wish there was time to explore San Juan de Gaztelegutxe, perhaps it should have it's own tour. Overall, we had a great time. Definitely recommend this tour.

My wife and I went on this tour with our 21 year old son - the three of us had a very nice day in this small group tour. Pedro was an excellent driver and guide - very friendly and knowledgeable about everything that we saw and experienced. Much appreciated.

This tour showed us the overall Basque coast and the history of the people. The tour guide Pedro was very informative and made the tour interesting. The driver of the van was very good also, however the company should maintain the vehicle better. Something was wrong with the van and we had to pull over.

An interesting and informative guide who took us through a most magnificent area of Northern Spain. Gary was truly a delight. Money very well spent. The photography of the areas is well worthwhile.

Great fun and extremely informative. We were lucky enough to get Garai as our guide on both the tours we took and he was great!

Interesting trip with Garai, a very enthousiastic guide.

The trip was varied and interesting. Garay, the guide, was friendly and very knowledgeable.